Support Channels
A One–Hour Response Time Guarantee
All your help requests will be replied to in no more than sixty minutes after the support ticket or email is submitted. If your case needs additional assistance from an administrator, we will direct the trouble ticket or the e–mail to the person on duty, in a timely manner and we will leave a comment to inform you that more time will be needed for discovering a solution. If you take advantage of the Optional Admin Services package, any of the server management services included there will be carried out whenever you specify.
A Top–Class Customer Service
- We’ll be at your disposal 24x7x365 to reply to any queries that you may have regarding our Web Site Control Panel and any of the apps that we have preinstalled for your convenience on the server. If you also require support with server management procedures, you can have a glimpse at our Optional Admin Services package, which includes data backup hard drive space, OS updates every week, server monitoring and restarting procedures, plus troubleshooting and software installation procedures.
A User–Friendly Help Section
We have equipped our Web Site Control Panel with an exhaustive knowledge base, which offers elaborate explanations of its features and functionalities. In addition, we have filmed detailed video tutorials that will further show you how to perform a given task or solve a regularly experienced issue. All the instructional articles and the video tutorials are easily accessible from each section of the Web Site Control Panel through the Help and Videos buttons in the upper right corner.
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Xeon Scalable 8c
- Dedicated Servers
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$145.00
(per month)
- Xeon 4108/similar2.1 GHz (8 Cores) CPU
- 32 GB RAM
- 2 x 240 GB nvme
- Affordable Domains
- Full plan details
- Full plan details
- Order
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Xeon Scalable 16c
- Dedicated Servers
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$210.00
(per month)
- Xeon 6130/similar2.1 GHz (16 Cores) CPU
- 64 GB RAM
- 2 x 480 GB nvme
- Affordable Domains
- Full plan details
- Full plan details
- Order