Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Giving top notch support in good time is our top priority, so we support each cloud plans plan with a one hour ticket resolution warranty. As soon as you fill in a ticket or send us an e–mail, our user customer assistance staff will do their best to generate the most adequate resolution for your issue and to provide you with advice in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • You can easlily write to us 24x7x365 with any query you could have related to our offerings. We’ve got technicians present everyday to supply help and support at any time necessary. You’ll be able to the ticket system or send us an e–mail any time, alternatively you can pick–up the phone or make use of the online chat within working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need support while working on your online projects within the Control Panel, it is possible to always click the Help key and locate your issue in the selection of content articles that will come up. We have as well turned almost all of the content articles into video tutorials. The collection of instructional videos will load if you pick the Videos key available on the top right.