Risk–Free Cloud Plans
With FireFly Hosting, you can experience a totally risk–free cloud hosting service. 99.9% server uptime and 30–day money–back guarantees are available.
A 99.9% Server Uptime
We have set up our cloud hosting system using stable hardware components and strongly tweaked software. Our sysadmins have installed a modified version of SELinux on each of our physical machines to ensure the highest level of security and stability. We have set up a number of anti–DDoS mechanisms coupled with very powerful firewall software to make sure our network is invincible and secure.
All our cloud plans plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, the uptime guarantee stays the same.
A 99.9% Network Uptime
Other than our cloud hosting system, we have also set up our very own internal network in each one of our datacenters. Everything is based on first–rate hardware provided by Juniper. Moreover, on every single router, we have configured a firewall with a sophisticated algorithm so as to sieve all questionable requests.
Because of this, in each of our data center facilities – in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe as well as in our data center in Australia, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee applies to all hosting solutions in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are not pleased with our web hosting services, or if you think that they are inadequate, or if you decide that you need to use a VPS hosting plans instead of a cloud hosting account – you will receive a refund, no questions asked.
All domain name registrations are nonrefundable, but you will keep total control over your domains even when you terminate your hosting account with us.
24/7 Technical Support
If you’ve ever been forced to wait for hours to get a reply, you probably know how irritating this can be, even more so when your site is on the line. That is why we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be here for you and they will get back to you in less than an hour. And the best thing is that their average ticket response time is below 20 minutes!
