In case you have ever had a cloud hosting account in the past or you have dealt with any kind of online service, you're probably well aware from your personal experience that for many things it is better to speak with a live person over the phone instead of exchange support tickets or emails. If you want to know more about a specific service before you buy it or when something small has to be made, for instance, it is easier and faster to do it in real time. If you can contact representatives by phone, it is very likely that you're dealing with a real hosting provider, not just a reseller. The type of support that you will get over the telephone differs between different suppliers - from standard issues to experienced technical support. Generally most providers will offer you pre-sales assistance and first level telephone support, while more complex tech issues are handled via e-mail or tickets.

Phone Support in Cloud Hosting

In case you decide to take advantage of one of our cloud plans, you can talk with our support crew via phone for 14 hrs per day. We can help you select the ideal plan for your websites as we think that it is better to discuss these issues with a live person. In case you already own an account, we will help you with all your sales/billing questions and general issues, even with some technical troubles which do not involve too much time or escalation to a system administrator as it will be more appropriate to open a ticket for time-consuming troubles and have the entire communication in a single place. We now have phone numbers in the United States, the United Kingdom and Australia, so you're able to call the one you prefer and talk to one of our agents.